User Review and Ratings

0
User Rating
out of 100
Review for Western Wayne Family Health Center-Lincoln Park
located at 25650 W. Outer Drive  Lincoln ParkMI  48146
Review was submitted by a on 7/31/2018

Response from the provider
It is important that we talk directly to you and hear about what happened with you. Please call our Chief Operating Officer, Monica at 313.561.5100 x 220. She oversees all clinical operations.

Comments
the dentist was extremely rude, yelled at me, and loudly talked negatively about me to others. i will make sure to let everyone.

Review details
For each statement below, we asked the user to select their level of agreement. Here are the results:


The hours the center is open are convenient
Reviewer selected: Agree
It was easy to get in to be seen
Reviewer selected: Strongly Disagree
The building was neat and clean
Reviewer selected: Agree
If a message was left, my phone call was promptly returned
Reviewer selected: Not Applicable
My wait time at front desk upon arrival was short
Reviewer selected: Agree
Front Desk Staff were professional, courteous, respectful, friendly and helpful to me
Reviewer selected: Strongly Agree
My appointment started on time or shortly after
Reviewer selected: Agree
The nurse and medical assistants were friendly and helpful to me
Reviewer selected: Neutral
My privacy was respected and I never overheard staff discussions about other patients
Reviewer selected: Disagree
Wait Time in exam room was short
Reviewer selected: Neutral
I felt like I was listened to by my provider(physician, NP, PA, Dentist etc) and my reason for the visit was addressed
Reviewer selected: Strongly Disagree
The physician treated me with dignity and respect
Reviewer selected: Strongly Disagree
The patient received quality care
Reviewer selected: Disagree
My wait time at check out was short
Reviewer selected: Strongly Agree
The price of care was fair
Reviewer selected: Neutral
I recommend this service or facility
Reviewer selected: Strongly Disagree