User Review and Ratings

90
User Rating
out of 100
Review for Plateau Mental Health System
located at 1200 South Willow Avenue Po Box 3165  CookevilleTN  38502
Review was submitted by a on 7/16/2018

Comments
I have used Plateau a few times and find help there.

Review details
For each statement below, we asked the user to select their level of agreement. Here are the results:


Staff were professional (respected privacy, listened to concerns, communicated information)
Reviewer selected: Strongly Agree
I never overheard staff discuss other patients
Reviewer selected: Neutral
Staff were friendly
Reviewer selected: Agree
Treatment started on time without excessive delays
Reviewer selected: Strongly Agree
I was treated with respect
Reviewer selected: Strongly Agree
Staff responded in a timely manner (call light, eating, drinking, dressing, bathroom, medications, etc)
Reviewer selected: Strongly Agree
I feel comfortable asking questions of my care providers
Reviewer selected: Agree
I received assistance with my emotional needs
Reviewer selected: Strongly Agree
The patient received quality care
Reviewer selected: Strongly Agree
My privacy was respected
Reviewer selected: Strongly Agree
I (or your family) chose my followup care provider (homecare, skilled nursing, hospice)
Reviewer selected: Agree
I felt prepared to continue care after discharge
Reviewer selected: Strongly Agree
I recommend this service or facility
Reviewer selected: Strongly Agree