User Review and Ratings

100
User Rating
out of 100
Review for Western Wayne Family Health Centers-Inkster
located at 2500 Hamlin Road  InksterMI  48141
Review was submitted by a on 6/14/2018

Response from the provider
Western Wayne Family Health Centers cannot respond to individual reviews due to patient privacy laws. We appreciate people taking the time to post their reviews. We love the positive ones, and do want those who did not have a good experience to call the office and ask to speak to the office manager. We want to work with you to make things better. We also now have a way to have current patients register and update information online, look at test results and even check in for appointments. Go to www.wwfhc.org and click on "sign up for the patient portal in the upper right hand corner.

Comments
my phone number is wrong is the system. I stopped at the front desk to ask to fix it and was told she was too busy.

Review details
For each statement below, we asked the user to select their level of agreement. Here are the results:


The hours the center is open are convenient
Reviewer selected: Strongly Agree
It was easy to get in to be seen
Reviewer selected: Strongly Agree
The building was neat and clean
Reviewer selected: Strongly Agree
If a message was left, my phone call was promptly returned
Reviewer selected: Not Applicable
My wait time at front desk upon arrival was short
Reviewer selected: Agree
Front Desk Staff were professional, courteous, respectful, friendly and helpful to me
Reviewer selected: Disagree
My appointment started on time or shortly after
Reviewer selected: Disagree
The nurse and medical assistants were friendly and helpful to me
Reviewer selected: Strongly Agree
My privacy was respected and I never overheard staff discussions about other patients
Reviewer selected: Strongly Agree
Wait Time in exam room was short
Reviewer selected: Strongly Agree
I felt like I was listened to by my provider(physician, NP, PA, Dentist etc) and my reason for the visit was addressed
Reviewer selected: Strongly Agree
The physician treated me with dignity and respect
Reviewer selected: Strongly Agree
The patient received quality care
Reviewer selected: Strongly Agree
My wait time at check out was short
Reviewer selected: Strongly Agree
The price of care was fair
Reviewer selected: Strongly Agree
I recommend this service or facility
Reviewer selected: Strongly Agree