User Review and Ratings

100
User Rating
out of 100
Review for Yale VA Outpatient Clinic
located at 7470 Brockway Road  YaleMI  48097
Review was submitted by a on 4/6/2018

Review details
For each statement below, we asked the user to select their level of agreement. Here are the results:


Staff were professional (respected privacy, listened to concerns, communicated information)
Reviewer selected: Strongly Agree
I never overheard staff discuss other patients
Reviewer selected: Agree
Staff were friendly
Reviewer selected: Agree
Treatment started on time without excessive delays
Reviewer selected: Strongly Agree
I was treated with respect
Reviewer selected: Strongly Agree
Staff responded in a timely manner (call light, eating, drinking, dressing, bathroom, medications, etc)
Reviewer selected: Strongly Agree
I feel comfortable asking questions of my care providers
Reviewer selected: Strongly Agree
I received assistance with my emotional needs
Reviewer selected: Strongly Agree
The patient received quality care
Reviewer selected: Strongly Agree
My privacy was respected
Reviewer selected: Strongly Agree
If needed, I (or your family) chose my followup care provider (physical therapy, homecare,etc)
Reviewer selected: Not Applicable
I felt prepared to continue care after discharge
Reviewer selected: Strongly Agree
I recommend this service or facility
Reviewer selected: Strongly Agree