User Review and Ratings

0
User Rating
out of 100
Review for Western Wayne Family Health Centers-Taylor
located at 26650 Eureka Road Suite C  TaylorMI  48180
Review was submitted by a on 1/24/2018

Response from the provider
I am very sorry you had this experience. We would be very interested in talking to you more about this. As I don't know who you are, we can't call you. So if you can please call our Taylor center manager Angie at 734.941.4991 x 216. If you dial her extension as soon as the recording starts you don't need to wait to be transferred. Thanks for taking the time to share your thoughts and Angie would be happy to talk to you more about this, so please call her.

Comments
The intake personal had treated me very disrespectful.didnt try to help me nor listend.she made me wait over 45 min.before telling me i had

Review details
For each statement below, we asked the user to select their level of agreement. Here are the results:


The hours the center is open are convenient
Reviewer selected: Agree
It was easy to get in to be seen
Reviewer selected: Strongly Disagree
The building was neat and clean
Reviewer selected: Agree
If a message was left, my phone call was promptly returned
Reviewer selected: Not Applicable
My wait time at front desk upon arrival was short
Reviewer selected: Strongly Disagree
Front Desk Staff were professional, courteous, respectful, friendly and helpful to me
Reviewer selected: Strongly Agree
My appointment started on time or shortly after
Reviewer selected: Not Applicable
The nurse and medical assistants were friendly and helpful to me
Reviewer selected: Strongly Disagree
My privacy was respected and I never overheard staff discussions about other patients
Reviewer selected: Not Applicable
Wait Time in exam room was short
Reviewer selected: Not Applicable
I felt like I was listened to by my provider(physician, NP, PA, Dentist etc) and my reason for the visit was addressed
Reviewer selected: Not Applicable
The physician treated me with dignity and respect
Reviewer selected: Not Applicable
The patient received quality care
Reviewer selected: Not Applicable
My wait time at check out was short
Reviewer selected: Not Applicable
The price of care was fair
Reviewer selected: Not Applicable
I recommend this service or facility
Reviewer selected: Neutral