Review comments for Urgent Psychiatric Care (Upc)

Average Rating:
29.14

located at 903 N 2nd Street
Phoenix, AZ 85004
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Number of review comments: 27

Went against all HIPAA laws by discussing my treatment in front of a lobby with people waiting! PA treated me like crap and prescribed me medications I was allergic to-see complaint on PA AZ Board.The social worker's response was well, she gave you what she gave you. I had to push further to receive something else but it was still something I had before that did not work! I did not have any say as to what I was prescribed.I appreciate the service being free but that does not justify abuse.
-Patient review, submitted on 3/2/2013

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The people who worked the floor were very good. They actually cared. Dr Rabi was excellent. As for other drs, case workers etc....they were HORRIBLE. My husband put me there not knowing how it was. Ladies and men both were sleeping on floor....they would shoot people up to make them sleep. I was there for 3 days. Dr rabi was surprised. I never was released. I don't have mental illness, Some people should be there but were released and I was kept. I don't recommend it unless last resort.
-Patient review, submitted on 2/27/2013

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I was in a quandary,b/c I'd been seeing my Psychiatrist for 9 nine years for my Bi-Polar and depression but 3 months ago(thanks OBAMA!)she stopped accepting insurance. I turned too my PCP to write my scripts for a month until I found a new Shrink, but he refused and kicked me out of his office. I have Medicare(good ins)but it took me OVER A MONTH to find new Shrink but not until February! That'll be SIX MONTHS!I went to new PCP who told me of UPC & I was THRILLED w/ service! Helped me IMMENSELY!
-Patient review, submitted on 12/15/2012

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They CRAVE for you to do more damage. Don't go here unless you want to be treated like an animal. Violent and disgusting Maricopa and will hold you against your will for ANYTHING
-Patient review, submitted on 10/30/2012

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Terrible place to go in a psychiatric emergency unless you're violent, out of control, and want to attack people. In that case, it might be good. Staff uses physical restraints, isolation rooms, and some kind of stun gun on patients. Staff treats patients like we're criminals. Their refusal to give out anti-anxiety or sedative meds creates an extremely scary and volatile environment. If you're depressed or suicidal, one visit to UPC will ensure you NEVER call the crisis line for help ever again.
-Patient review, submitted on 10/15/2012

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