Providers:   Claim listing   |  Log in  

Ratings From User Reviews

Western Wayne Family Health Centers-Inkster
2500 Hamlin Road Inkster, MI 48141
Average Rating: 80.52 (out of 100) based on 190 reviews

For each statement below, we asked reviewers to select their level of agreement. The results below show answers from all reviews collected for this provider:
The hours the center is open are convenient
4 = Not Applicable
2 = Strong Disagree
1 = Disagree
15 = Neutral
85 = Agree
80 = Strongly Agree
It was easy to get in to be seen
2 = Not Applicable
13 = Strong Disagree
10 = Disagree
19 = Neutral
72 = Agree
71 = Strongly Agree
The building was neat and clean
4 = Not Applicable
3 = Strong Disagree
4 = Disagree
10 = Neutral
74 = Agree
92 = Strongly Agree
If a message was left, my phone call was promptly returned
47 = Not Applicable
14 = Strong Disagree
15 = Disagree
23 = Neutral
43 = Agree
45 = Strongly Agree
Staff were friendly
0 = Not Applicable
1 = Strong Disagree
0 = Disagree
0 = Neutral
0 = Agree
0 = Strongly Agree
My wait time at front desk upon arrival was short
8 = Not Applicable
14 = Strong Disagree
8 = Disagree
27 = Neutral
63 = Agree
67 = Strongly Agree
Front Desk Staff were professional, courteous, respectful, friendly and helpful to me
5 = Not Applicable
8 = Strong Disagree
5 = Disagree
16 = Neutral
63 = Agree
90 = Strongly Agree
My appointment started on time or shortly after
5 = Not Applicable
21 = Strong Disagree
9 = Disagree
14 = Neutral
62 = Agree
76 = Strongly Agree
The nurse and medical assistants were friendly and helpful to me
8 = Not Applicable
4 = Strong Disagree
1 = Disagree
8 = Neutral
61 = Agree
105 = Strongly Agree
My privacy was respected and I never overheard staff discussions about other patients
6 = Not Applicable
4 = Strong Disagree
2 = Disagree
7 = Neutral
62 = Agree
106 = Strongly Agree
Wait Time in exam room was short
10 = Not Applicable
11 = Strong Disagree
6 = Disagree
27 = Neutral
62 = Agree
71 = Strongly Agree
I felt like I was listened to by my provider(physician, NP, PA, Dentist etc) and my reason for the visit was addressed
10 = Not Applicable
9 = Strong Disagree
2 = Disagree
8 = Neutral
56 = Agree
102 = Strongly Agree
The physician treated me with dignity and respect
11 = Not Applicable
4 = Strong Disagree
2 = Disagree
0 = Neutral
49 = Agree
119 = Strongly Agree
The patient received quality care
9 = Not Applicable
12 = Strong Disagree
2 = Disagree
8 = Neutral
53 = Agree
106 = Strongly Agree
My wait time at check out was short
19 = Not Applicable
6 = Strong Disagree
2 = Disagree
8 = Neutral
70 = Agree
81 = Strongly Agree
The price of care was fair
16 = Not Applicable
7 = Strong Disagree
2 = Disagree
12 = Neutral
58 = Agree
92 = Strongly Agree
I recommend this service or facility
4 = Not Applicable
14 = Strong Disagree
4 = Disagree
18 = Neutral
44 = Agree
106 = Strongly Agree