Home Care Quality Ratings

home care
One important factor to consider when selecting a home health care agency is quality. Below is an explanation of the quality information on WhereToFindCare.com and how it can help you compare home care agencies.

CMS quality measures
The Centers for Medicare and Medicaid Services (CMS) requires all participating home health care agencies to submit information on Medicare and Medicaid patients. The participating home care agencies are asked to document several measures of specific characteristics at the beginning of home care and again when home care is completed(the length of home health care is usually 60 days). These reported measures can tell you how well home care agencies provided care for some of their patients.

WhereToFindCare.com simplifies data from CMS into one value, which we call the Medicare quality score. Each home health care agency’s Medicare quality score is the percentage of measures that met or exceeded the national average. Sometimes, however, CMS feels a home care agency did not have enough patients to make a judgment on its quality. In these cases, the Medicare quality scores are not displayed.

WhereToFindCare.com quality ratings
WhereToFindCare.com asks users to share their experiences with home care agencies by writing reviews. One of the statements on the review is "The patient received quality care". Users are asked to select their agreement with this statement (from strongly disagree to strongly agree). The WhereToFindCare.com quality score is the percentage of people who said on their reviews that they received quality care with the provider.

Quality scores on WhereToFindCare.com
Use the home care agency search tool below to get quality scores on home care agencies in your area. A report will be generated that lists all the home care agencies that fit your search criteria.

You'll find both quality scores (when available) on the home care's profile page under the quality scores section. For the Medicare quality score, we also list the details of each measure collected.


Find, compare & rate home health care agencies near you

Learn more about home health care agencies:

How to select the best home care agency
What is a home care agency?

Have you had experiences with home health care agencies in your area?

Share your experiences with other users by rating the home health care agency on WhereToFindCare.com. Your feedback is invaluable to others in your community searching for a homecare agency.